Questions? Help yourself to quick answers, online demos and more

We like to keep it simple when it comes to the often confusing world of banking and investment. That's why this guide has been created to make it as easy as possible for you to find answers to the most commonly asked questions about our products and services, online demonstrations, help to navigate your way through the site and much more.

Frequently asked questions (FAQs)

Help yourself to answers to questions on the following topics.

Applying for a RaboPlus account	Managed funds	Accounts on behalf of another person
PremiumSaver	Self managed/DIY super funds	Digipass and online security
High interest savings account	Trust accounts	Online banking
Term deposits	Business accounts	Technical requirements

Online demonstrations

Our online demos will give you a step-by-step demonstration of how to login to your account and authorise transactions using your Digipass, how to select managed funds, and how to buy managed funds.

Glossary of terms

Plain English explanations of common managed funds and investment terms.

Downloadable forms

Download forms to notify us of your change of address or linked bank account details, unblock or replace your Digipass and more.

Important documents

Find important documents like the RaboPlus Terms and Conditions, Financial Services Guide and more in the legal section.

Newsletter

Subscribe to Positive Interest, the monthly email newsletter from RaboPlus, for expert tips and advice to help build your wealth.

Site map

An overview of the information available on the RaboPlus website.

Contact us

Still can't find the information you need? Contact us.